News archive - March 2015

Thursday, March 26, 2015

IST load balancer maintenance - April 1

What is happening? The load balancer in the IST server room will be updated to apply software patches.

When is this happening? Wednesday, April 1 between 6:00 and 7:30 a.m.

What is the impact of this work? During this maintenance window, connectivity to load balanced services will be interrupted multiple times. The actual impact to user traffic will not be the entire hour and a half. During this timeframe, service will still be available but user connections may get reset.

Wednesday, March 25, 2015

New blog post: WaterlooWorks: Project overview and update

Visit the uWaterloo Connect IT blog for an update on the WaterlooWorks project.

Tuesday, March 24, 2015

RESOLVED: WCMS Event location issue - March 24

What is happening? A fix for the WCMS time zone issue identified on March 24 is currently being applied to WCMS production sites. All other WCMS sites will receive this fix by end of day today.

About the fix:

Thursday, March 19, 2015

SharePoint maintenance - March 19

What is happening? As part of the regular maintenance of IST services, Microsoft patches will be applied to SharePoint services. These updates will impact MySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

When is this happening? Thursday, March 19, 2015. The process will begin at 8:00 p.m. and will take several hours for the updates to run.

Thursday, March 19, 2015

Additional print services maintenance (printsrv) – March 19

What is happening? Academic support print services (printsrv) maintenance to complete a hardware upgrade.

When is this happening? Thursday, March 19, 9:15 p.m. - 9:30 p.m.

What is the impact on users? Network printers will be offline (unavailable) for 5-10 minutes.

Questions/concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

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