News archive - August 2015

Monday, August 31, 2015

myHRinfo scheduled maintenance - Sept 2

myHRInfo will be unavailable Wednesday, September 2 from 4:00 to 8:00 p.m. for scheduled maintenance.

Monday, August 31, 2015

Lync maintenance - September 2

What is happening? The Lync Front End services need to be restarted to apply a back-end change.

When is this happening? Wednesday, September 2 between 10:00 p.m. and 12 a.m. (midnight).

What is the impact? Actively connected users will be moved to another active Front End as each one is restarted.  Active calls will not be disrupted.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Thursday, August 27, 2015

Email delivery delayed - August 27

What is happening? Due to a mass email sent earlier today, regular email delivery was significantly delayed. The mass email was cancelled and stalled/queued email messages are now being delivered.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Wednesday, August 26, 2015

Issue accessing Nexus domain - August 26

Resolved: Maintenance performed this morning has restored access to the Nexus domain controllers.

What you need to do: Users who are still having difficulty accessing or authenticating to the domain should reboot (shutdown, not log off) their workstation. If the issue persists, please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Monday, August 24, 2015

Mailservices maintenance - August 25

What is happening? An issue arose during the mailservices upgrade this morning. As a result, some email was bounced and other messages were stalled.

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