News archive - March 2016

Tuesday, March 15, 2016

BlackBerry Enterprise Server (BES) upgrade - March 22

What is happening? IST will be moving BlackBerry users to a new server, and upgrading from BlackBerry Enterprise Server (BES) 10 to BES12. New features will be announced as they are tested and implemented.

When is this happening? Tuesday, March 22 from 10:00 a.m. to noon.

What is the impact? No user impact is expected, however BlackBerry users may be asked to activate BlackBerry Protect if it is not already enabled. Note, this is optional.

Monday, March 14, 2016

Exchange (connect) certificate upgrade – March 15

What is happening? The SSL certificate for Exchange services (connect) needs to be replaced as it will soon expire.

When is this happening? Tuesday, March 15 between 7:00 and 7:30 a.m.

What is the impact? It may be necessary to re-authenticate during the maintenance period.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Monday, March 14, 2016

Virtual Desktop Infrastructure (VDI) and license servers maintenance - March 20

What is happening? Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates. Servers include: licsrv1, licsrv2, vdisrv1 – 6.

When is this happening? Sunday, March 20 from 10:00 a.m. to noon.

Monday, March 7, 2016

Exchange server maintenance – March 9 to March 21

What is being done? Exchange servers are being removed from service for maintenance/updates. Individual servers will be taken out of service between 10:00 and 10:30 p.m.

Why is it being done? To keep the software current with vendor-provided updates.

When is it being done? March 9 to  March 21 between 10:00 and 10:30 p.m. each night

Monday, March 7, 2016

Sendit maintenance - March 10

What is happening? The SSL certificate for the Sendit service (sendit.uwaterloo.ca) is being updated.

Why is this happening? The current SSL certificate will expire towards the end of this month.

When is this happening? Thursday, March 10 from 12:00 p.m. (noon) to 12:30 p.m.

What is the impact?  Sendit will be unavailable during this maintenance window while the service is restarts.

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