News archive - June 2016

Monday, June 27, 2016

WCMS web based error logs to be disabled – June 28

What is happening? To help address performance issues with the WCMS, the web based error logs, previously available under the Reports section of the administrative interface, will be limited to 403 and 404 messages.

When is this happening? Tuesday, June 28.

What is the impact? The Broken links report will still be available to Content Maintainers in the Dashboard. The Fix 404 pages report will still be available to Site Managers on the Redirects page. Errors will continue to be logged to internal systems.

Tuesday, June 21, 2016

WCMS sites unavailable

RESOLVED: WCMS sites are available. Content maintainers can log back into their sites and resume content creation/edits as normal.

Missing site content: IST is working to restore missing site content. This process could take several hours. Please note, content created or edited between 2:00 and 7:00 p.m. yesterday (June 20) is lost and will need to be recreated. Web form submissions received during this window are also lost.

We apologize for any inconvenience this outage may have caused.

Monday, June 20, 2016

Quest maintenance - June 22

What is happening?  Quest application maintenance.

When is this happening?  Wednesday, June 22 between 6:00 and 8:00 a.m.

What is the impact?  During this time, Quest will be down and unavailable.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Thursday, June 16, 2016

SharePoint maintenance - June 23

What is happening? As part of the regular maintenance of IST services, updates  will be applied to SharePoint servers. These changes will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

When is this happening? Thursday, June 23. The process will begin at 10:00 p.m. and will take several hours for the updates to run.

Tuesday, June 14, 2016

Campus Fax virtual server maintenance - June 16

What is happening? Campus fax server virtual machine (VM) components will be upgraded.

When is this happening? Thursday, June 16 from 7:45 to 8:00 a.m.

What is the impact? The fax server will be unavailable during this time.

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