Friday, December 22, 2017

WatIAM accounts compromised - December 22

On the afternoon of Friday, December 22, IST's security team has locked approximately 75 WatIAM accounts due to an external breach.

For more details on this breach please see: https://www.forbes.com/sites/leemathews/2017/12/11/billion-hacked-passwords-dark-web/#414f66ef21f2

Thursday, December 21, 2017

New email for January 2018 for incoming graduate students

What is happening? The University of Waterloo provides email and calendar services for staff, faculty, and graduate students. These groups use Connect, which is a Microsoft Exchange-based system managed by IST. Graduate students arriving in January 2018 will have a Connect email account created for them on the Exchange server.

When is this happening? Morning of January 2, 2018 between 8:00 and 11:00 .

Wednesday, December 13, 2017

IST Service Desks holiday hours

IT Service Desk holiday hours

Closures:

  • DC service desk is open until Thursday, December 21 at 8:30 p.m.
  • DP service desk is open until Thursday, December 21 at 8:30 p.m.
  • V1 service desk is open until Friday, December 22 at 4:30 p.m.
  • Claudette Millar hall service desk is open until Friday, December 22 at 4:30 p.m.
  • EC2 service desk is open until Friday, December 22 at 4:30 p.m.

Reopen:

Tuesday, December 12, 2017

WatVote upgrade and downtime - December 20

What is happening? WatVote will be temporarily unavailable while the WCMS server is upgraded.

When is this happening? Wednesday, December 20 from 9:00 p.m. to 7:00 a.m. on Thursday, December 21.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357. 

Monday, December 11, 2017

Software removal from IST webstore – January 1

What is happening? The following software will be removed and no longer available for purchase from the IST webstore:

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