News archive - May 2017

Tuesday, May 30, 2017

Skype for Business maintenance – May 31

What is happening? A certificate used for internal server to server authentication is being renewed.

When is this happening? Wednesday, May 31 from 10:00 to 10:15 p.m.

Thursday, May 18, 2017

RESOLVED: WCMS sites unavailable – May 18

UPDATE: Users can now make changes to their WCMS sites. Thank you for your patience.

Persisting issues or concerns? Please submit to rt-ist-wcms@rt.uwaterloo.ca or the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.

updated as of 10:00 a.m. May 19


RESOLVED: The issues with WCMS sites has now been resolved. All sites are now available.

Tuesday, May 16, 2017

Skype for Business maintenance – May 16

What is happening? As part of the regular maintenance of IST services (and to ensure prevention of WannaCry), updates will be applied to Skype for Business (S4B) core servers.

When is this happening? Tuesday, May 16 from 10:00 p.m. to 2:00 a.m. on Wednesday, May 17.

Tuesday, May 16, 2017

WCMS People search results unavailable – May 16

What is happening?  As a result of a recent upgrade of the Google Search Appliance (GSA) the search function on WCMS sites no longer returns people search results. IST is aware of this and are working to re-implement the capability to search for people.

When is this happening? Began on Tuesday, May 16 and is ongoing.

Note: Users are still able to search for people via: http://watiam.uwaterloo.ca/search/

Monday, May 15, 2017

Ransomware threat resulting from leaked NSA hacking tools - May 15

What is happening? In mid-April 2017, hacking tools alleged to have been developed by the NSA were released to the public.  These tools exploit a flaw in all versions of the Microsoft Windows operating system.  Microsoft had released updates in March 2017 to correct the flaw in supported versions of Windows.  On Friday, May 12, a ransomware worm named “WannaCry” attacked hundreds of thousands of computers in approximately 150 countries by exploiting this vulnerability.  While the initial malware outbreak was stopped by a security researcher, we expect more attacks given the

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