News archive - June 2017

Thursday, June 15, 2017

Resolved: mySharePoint unavailable – June 15

RESOLVED: The issue with mySharePoint has been resolved and it is now available. The outage lasted approximately 20 minutes.

Persisting issues or concerns? Contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.


What is happening? mySharePoint is currently unavailable. IST is investigating. Additional information will be shared when available.   

Wednesday, June 14, 2017

SharePoint maintenance – June 20

What is happening? As part of the regular maintenance of IST services, updates will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

When is this happening? Tuesday, June 20 from 10:00 p.m. to 2:00 a.m. on Wednesday, June 20.

Wednesday, June 14, 2017

Skype for Business core system upgrade – June 17

What is happening? As the final part of the migration to Skype for Business from Lync, the core system pool needs to be upgraded to Skype for Business.

When is this happening? Saturday, June 17 from 9:00 p.m. to 2:00 a.m. on Sunday, June 18.

Wednesday, June 14, 2017

UWaterloo Scholar upgrade - June 14

What is happening? UWaterloo Scholar (https://uwaterloo.ca/scholar) is being upgraded to 1.2.

Why is this happening? This is the release of UWaterloo Scholar version 1.2 and adds new features and functionality and fixes some known issues. Release notes are available at https://uwaterloo.ca/web-resources/news/uwaterloo-scholar-12-release

Tuesday, June 13, 2017

Campus DNS outage resolved – June 13

What is happening? There was a campus DNS outage this morning as a result of an update made to campus infoblox devices.  The change was rolled back and the issue was resolved.

When did this happen? The outage occurred between 7:30 and 8:05 a.m. this morning.

What was the impact? Access to the wireless and wired network on campus were unavailable during the outage. It did not impact anyone trying to access the network from off-campus.

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