News archive - July 2017

Monday, July 24, 2017

COMPLETE: WCMS production sites database migration – July 24

COMPLETE: The migration of all WCMS production (live) sites to the new database structure has been completed ahead of the initially projected timeline.

Questions or concerns? Please submit to rt-ist-wcms@rt.uwaterloo.ca or contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.

Thursday, July 13, 2017

Exchange mail flow change – July 17

What is happening? Changes are being made to email flow to allow email to go directly from ProofPoint to the 2016 Exchange environment. Email had previously flowed from ProofPoint to the 2010 Exchange environment before going to the 2016 Exchange environment.

When is this happening? Monday, July 17, 11:00 a.m.

Tuesday, July 11, 2017

RESOLVED: Mailservices issue - July 11

RESOLVED: The issue with mailservices has been resolved as of 4:45 p.m. Emails sent during this timeframe were queued and are now being delivered. No emails were lost.

Persisting issues or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.

Tuesday, July 11, 2017

UPDATE: Skype for Business maintenance – July 13

UPDATE: Due to a setting issue, the below maintenance was not completed yesterday. The issue has been resolved with the vendor and the maintenance has been rescheduled.

When is this happening? Tuesday, July 18 at 7:00 a.m.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Tuesday, July 11, 2017

SharePoint maintenance July 19

What is happening? As part of the regular maintenance of IST services, updates will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

When is this happening? Wednesday, July 19 from 10:00 p.m. to 2:00 a.m. on Thursday, July 20.

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