News archive - August 2017

Thursday, August 31, 2017

WCMS deadline, switch to responsive design - September 5

What is happening? All English language WCMS sites that are in the deprecated (legacy) non-responsive design will be switched to the responsive design. French and Chinese language sites will also be switched to the responsive design unless you contact us before the deadline.

Thursday, August 31, 2017

Resolved: Microsoft Office 365 unavailable - August 31

RESOLVED: The issue with Microsoft Office 365 has been resolved. IST determined the problem was caused by an external ISP. All Office 365 applications should now be available. 

Persisiting issues or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.


What is happening? Microsoft Office 365 is currently unavailable. IST is currently investigating and have contacted Microsoft. Additional information will be shared when available.

Tuesday, August 15, 2017

NetApp storage maintenance – August 19

What is happening? Netapp storage maintenance will be performed to apply a vendor update. This work will impact all clients using a

file* share.

When is this happening? Saturday, August 19 between 8:30 a.m. and 2:30 p.m.

What is the impact? During the maintenance window there will be several 1-5 minute interruptions in service. This work will affect all clients (faculty, staff and students) using a file* share, including:

Thursday, August 10, 2017

WCMS upgrade to v2.5.0 – August 10

What is happening? All WCMS responsive “FDSU”, single page, conference and publication sites are being upgraded to WCMS 2.5.0. This release does not affect non-responsive or UWaterloo Scholar sites.

When is this happening?

Pilot sites will be updated on Thursday, August 10 from 7:00 p.m. until 7:00 a.m. on Friday, August 11.

Production sites will be updated during the following windows:

Thursday, August 10, 2017

Microsoft Office 365 authentication services server maintenance (ADFS server) – August 14

What is happening? A new tenant is being added to the Active Directory Federation Services (ADFS) server which may cause authentication issues for users logging into the Office 365 portal.

When is this happening? Monday, August 14 from 7:00 to 8:00 a.m.

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