News archive - December 2017

Monday, December 11, 2017

Software removal from IST webstore – January 1

What is happening? The following software will be removed and no longer available for purchase from the IST webstore:

Wednesday, December 6, 2017

Together we deliver: IST announces strategic plan for 2017-2020

In 2016, IST embarked on a strategic planning process that was guided by key questions about who we are as a department, the work that we do, improvements that can be made, and how we measure our success. The process included an important engagement and consultative period that helped to focus our efforts into five themes, and defined the strategy of the plan. 

Monday, December 4, 2017

PBX maintenance (Phone and voicemail outages) – December 14 – 17

What is happening? The Campus Avaya PBX will be patched and rebooted to keep current with vendor provided updates. Multiple outages will occur over the four-day maintenance period. Please see the full maintenance schedule and work breakdown/impact below.

December 14 and 15

From 7:00 a.m. on Thursday, December 14 to 7:00 p.m. on Friday, December 15

Monday, December 4, 2017

Scheduled testing of the Emergency Notification System – December 12

What is happening? We will be testing the University’s campus-wide emergency communication system.

When is this happening? Tuesday, December 12 between 7:45 and 8:15 a.m.                                             

What is the impact? Emergency communication channels being tested include:

Friday, December 1, 2017

Qualtrics maintenance and downtime – December 18-21

What is happening? Qualtrics will be undergoing site maintenance to merge a department University of Waterloo (UW) Qualtrics accounts into the central UW Qualtrics account.

When is this happening? Monday, December 18, from 8:00 a.m. until Thursday, December 21, at 7:00 p.m.

What is the impact? All active surveys will still be available for survey participants to complete. Users will not be able to login into their Qualtrics accounts to do survey administration, or to access results during the maintenance window.

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