Wednesday, December 19, 2018

Changes to how employee access is provisioned - December 19

What is happening? The new campus human resources management and payroll system, Workday, organizes employees using a different strategy than the current campus system, Peoplesoft. Testing of the identity management system (WatIAM) configuration changes have uncovered discrepancies in Nexus provisioning outcomes when using the new and current sources of employee data (i.e. an employee may be placed in a different Nexus organizational unit, which may impact access to systems).

Wednesday, December 19, 2018

UPDATE: Microsoft Teams software update - December 18

What is happening? Users who previously installed Microsoft Teams on a managed Academic Support (AS) machine may be experiencing issues accessing Teams if the user was not logged off for the December 18 software update. Teams will appear uninstalled until the user logs off and logs back onto the machine.

Wednesday, December 5, 2018

Microsoft Teams now available!

Microsoft Teams is an app in Office 365 that supports teamwork by providing a central place for tools and resources. With MS Teams, members can meet, chat, manage and share files, and collaborate on documents simultaneously. Teams allows you to customize your work space, keeps your work secure, and provides a convenient platform to do more, together. 

Tuesday, December 4, 2018

Sendit maintenance - December 12

What is happening? Sendit will be temporarily unavailable due to maintenance.

When is this happening?  Wednesday December 12, from 8:00 a.m. to 12:00 p.m.

What is the impact to Sendit users? Users will not be able to login or use the service during the maintenance period.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Tuesday, December 4, 2018

IST Service Desks holiday hours

All service desks will be closed from December 22, 2018 to January 1, 2019. Regular hours for all service desks will resume Monday, January 7. Click to view re-opening and reduced hour details.

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