News archive - April 2018

Friday, April 27, 2018

University of Waterloo Rogers Corporate Account Migration

Period of Possible impact: April 27- May 1, both dates inclusive

IST is in the process of changing cellular plans for all Rogers Corporate accounts. The new plans will take effect May 1st and will provide lower monthly pricing for data/voice plans and new flex roaming plans when travelling. During the migration period, April 27-May 1 inclusive, users may experience interruptions in service.

Data discontinuity

Thursday, April 26, 2018

Generic accounts missing department drive (R: drive)

What is happening?  IST has been made aware that some generic accounts are missing their R: drives as a result of the implementation of the new WatIAM system. This has caused issues for users of these accounts in retrieving or saving files.

Thursday, April 26, 2018

IST Service Desk hours between terms

The IST Service Desks will have revised hours in between terms.

Wednesday, April 25, 2018

Drupal security upgrade (WCMS) – April 25

What is happening? Drupal, the underlying system for WCMS sites, will be releasing a security upgrade that may have to be installed immediately.

When is this happening? Wednesday, April 25 from 1:00 to 3:00 p.m.

Tuesday, April 24, 2018

Microsoft Office 365 at Waterloo

Do more with Office 365

IST is pleased to announce the launch of the Microsoft Office 365 website. An excellent resource for staff, faculty and students, the Office 365 site provides details on accessing your O365 account, support for the apps available to you (those you know and some you have yet to explore), and details for upcoming support initiatives and events, including our Office 365 pop-up booths, drop-in sessions, and Friday morning seminar.

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