News archive

Tuesday, July 31, 2018

WCMS during the MC power shutdown – August 17-31

What is happening? There is a planned power outage in the Math & Computer (MC) building, which will affect the WCMS.
 
What is the impact? During the outage, some parts of the WCMS will be operating at reduced capacity, and some non-production servers will be unavailable.
Monday, July 30, 2018

MatLAB issues resolved - July 30

What happened? The issues that were preventing users from connecting to the MatLAB server have been resolved. Users should now be able to access the service as expected. We apologize for the inconvenience.

When did this happen? Users began reporting issues at approximately 9:30 a.m. and it was resolved as of 11:00 a.m.

Persisting issues or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Friday, July 27, 2018

IST Service Desk hours between terms - Fall 2018

The IST Service Desks will have revised hours in between terms

Monday, July 23, 2018

Outlook redirection to autodiscover server – July 23

UPDATE: The redirection to the autodiscover.uwaterloo.ca server is part of a normal process for email clients to retrieve the information it requires. Users should check the box “Always use my response for this server” and click “Allow” if the dialogue window pops up on their computer. It is possible that it will continue to pop up in the future.

IST is working with Microsoft to determine the cause and possible solution.

Friday, July 20, 2018

Sendit server migration and outage – July 26

What is happening? Due to the upcoming MC power shutdown, IST will be migrating the Sendit Server to the EC2 datacenter.

When is this happening? Thursday, July 26 from 8:00 to 10:00 a.m.

What is the impact? During the migration window, the Sendit service will be unavailable for all users.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

  1. 2019 (43)
    1. May (10)
    2. April (8)
    3. March (8)
    4. February (7)
    5. January (10)
  2. 2018 (112)
    1. December (6)
    2. November (7)
    3. October (8)
    4. September (10)
    5. August (9)
    6. July (11)
    7. June (11)
    8. May (12)
    9. April (9)
    10. March (8)
    11. February (5)
    12. January (16)
  3. 2017 (113)
    1. December (11)
    2. November (11)
    3. October (9)
    4. September (8)
    5. August (6)
    6. July (6)
    7. June (16)
    8. May (10)
    9. April (7)
    10. March (7)
    11. February (13)
    12. January (9)
  4. 2016 (136)
  5. 2015 (203)
  6. 2014 (210)
  7. 2013 (95)
  8. 2012 (187)
  9. 2011 (120)
  10. 2010 (114)
  11. 2009 (233)
  12. 2008 (100)
  13. 2007 (2)