News archive - October 2018

Wednesday, October 31, 2018

WCMS Publication theme update – October 31 and November 5

What is happening? The WCMS Publication theme will be updated

When is this happening? The update will occur over two dates:

  • Pilot sites will be updated Wednesday, October 31 at 3:00 p.m.
  • Production sites will be updated Monday, November 5 at 7:00 p.m.

What are the changes? The University of Waterloo Magazine publication will be updated to better align with the University’s brand guidelines, all publications will be updated to fix an issue with the footer where it would occasionally repeat the login links.

Tuesday, October 30, 2018

Cyber Awareness website launch

IST is pleased to announce the launch of the Cyber Awareness website. We each have a role to play in keeping ourselves and our data safe. The new Cyber Awareness site offers a single place to find the information you need to better protect yourself against cyber security threats. Be #cyberaware.

Tuesday, October 30, 2018

Issue making phone calls for Mac 2016 Skype for Business users

What is happening? Some Mac 2016 Skype for Business (S4B) users reported an issue making phone calls. This was a result of how the phone numbers were being stored locally, and the system mistaking phone numbers for Skype addresses.  

Who is impacted? Mac 2016 users only. These users may have also experienced this problem before the October 15-18 server upgrade. 

To resolve this issue: Affected users should complete the following steps to clear their local system cache:

Monday, October 15, 2018

Test of the campus emergency communication system - October 22

What is happening? We will be testing the University’s campus-wide emergency communication system.

When is this happening? Monday, October 22 between 10:30 and 11:30 a.m.                                             

What is the impact? Emergency communication channels being tested include:

Thursday, October 11, 2018

Skype for Business (S4B) maintenance – October 15-18

What is happening? The Skype for Business East Campus 2 (EC2) datacentre pool will be updated to the latest version. This patch will also provide better support for the new Mac Skype for Business 2016 client and address a specific issue regarding phone calls from the Mac clients. During this time, we will also be re-balancing the two pools (EC2 and MC), which will involve moving a set of users from EC2 to MC when the maintenance is completed.

When is this happening? 

Monday, October 15 at 10:00 p.m.

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