News archive - October 2018

Wednesday, October 10, 2018

CN-VPN hardware and software upgrade – November 6

What is happening? The current VPN solution is at end-of-life. New hardware will be implemented to support campus VPN connections.

Wednesday, October 3, 2018

Request Tracker (RT) upgrade and downtime

What is happening? The Request Tracker (RT) system will be upgraded from version 4.4.2 to 4.4.3.

What is the impact? The RT system may be unavailable during the maintenance window.

When is this happening? Tuesday, October 9 from 8:00 – 9:00 p.m.

Note: Any email sent to the system will be queued and processed when the RT system is back up.

Wednesday, October 3, 2018

Changes to MATLAB license usage

What is happening? Yesterday afternoon (October 2), the MATLAB license server ran out of available keys. During this time, some MATLAB users were unable to obtain a license.

How will this issue be resolved?

  • The idle timeout period has been reduced from 4 hours to 2 hours, which will allow unused licenses to be reclaimed quicker
  • Additional licenses will be purchased

Action required by MATLAB users: Please quit the MATLAB application when not in use.

  •  
  1. 2021 (68)
    1. September (11)
    2. August (5)
    3. July (6)
    4. June (4)
    5. May (7)
    6. April (9)
    7. March (10)
    8. February (8)
    9. January (8)
  2. 2020 (113)
    1. December (4)
    2. November (8)
    3. October (8)
    4. September (14)
    5. August (8)
    6. July (8)
    7. June (6)
    8. May (8)
    9. April (11)
    10. March (12)
    11. February (10)
    12. January (16)
  3. 2019 (124)
    1. December (17)
    2. November (12)
    3. October (11)
    4. September (8)
    5. August (12)
    6. July (9)
    7. June (9)
    8. May (13)
    9. April (8)
    10. March (8)
    11. February (7)
    12. January (10)
  4. 2018 (108)
    1. December (6)
    2. November (7)
    3. October (8)
    4. September (10)
    5. August (9)
    6. July (11)
    7. June (11)
    8. May (11)
    9. April (9)
    10. March (5)
    11. February (5)
    12. January (16)
  5. 2017 (110)
  6. 2016 (135)
  7. 2015 (203)
  8. 2014 (208)
  9. 2013 (95)
  10. 2012 (185)
  11. 2011 (120)
  12. 2010 (114)
  13. 2009 (233)
  14. 2008 (100)
  15. 2007 (2)