News archive - July 2018

Thursday, July 19, 2018

WCMS production sites reduced capacity test – July 24

What is happening? In preparation for the planned power outage in the Math & Computer (MC) building, IST will be testing operational WCMS production sites at a reduced capacity.

When is this happening? Tuesday, July 24, 2018.

What is the impact? Sites on uwaterloo.ca (production sites) will be served from a single set of servers (i.e. running at half capacity). During this test:

Monday, July 16, 2018

IMPORTANT: Significant interruption to service delivery due to power shutdown in MC Building - August 17-September 10

See other communications regarding testing and maintenance in preparation of the MC shutdown. See services unavailable during the MC shutdown.

This communication refers to two separate maintenance periods and their impact on IT services hosted in Mathematics & Computing (MC).

MC power shutdown August 17-September 10

Update: IST has completed the start-up process for all servers and virtual machines (VMs) that were turned off during the recent power shutdown. 

Updated Tuesday, September 11

Friday, July 13, 2018

Proofpoint digest emails not delivered – July 10 - 13

What happened? IST security made a change in the delivery settings for the Proofpoint digest emails that unintentionally applied to all users. This change has since been reverted and users will now be receiving daily Proofpoint digest emails.

When did this happen? The change was made on Monday, July 9 and it was reverted back on Friday, July 13.

Friday, July 13, 2018

Microsoft Power BI now available!

Did you know? The Power BI app is now available with your Office 365 account (free license only). Power BI is a suite of business analytics tools that allow you to connect to multiple data sources, simplify data prep, and drive analysis. Customizable dashboards allow you to create actionable, dynamic, and engaging reports to share. Learn more about Power BI and the other great apps available to you through Office 365.

Thursday, July 12, 2018

East Campus 2 (EC2) Service Desk permanent closure – August 13

What is happening? The EC2 location of the IST Service Desk will be closing following spring term final examinations.

When is this happening? Monday, August 13, 2018.

Why is this happening? Due to low usage and to optimize customer service provided at our other service desk locations.

What is the impact? The only service unique to the EC2 location is the scanning of Scantron cards for mid-term and final examinations.

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