University COVID-19 update: visit our Coronavirus Information website for more information.
What is happening? Akindi will be down for maintenance.
When is this happening? December 28 at noon until December 29 at noon.
What is the impact? During this time, instructors will be unable to:
A maintenance message will also be posted in Akindi.
What is happening? The email below was inadvertently sent out earlier today. Please note that this email is not spam or malware. We apologize for any confusion this may have caused.
Resolved (December 18, 11:30 a.m.): WatIAM has reconnected to Nexus. Users are able to make changes in WatIAM again.
Questions or concerns? Please contact the IST Service Desk, email@example.com, ext. 44357.
What is happening? WatIAM is currently unable to connect to Nexus. IST is investigating. Further communication will be sent out once the issue is resolved.
What do users need to do? Users should avoid making changes in WatIAM at this time as the changes will not be updated in the Nexus directory. Questions or concerns? Please contact the IST Service Desk, firstname.lastname@example.org, ext. 44357.
Update (Jan 15):
What is happening? Users installing Office 365 Pro Plus during the day may experience installation failure on first attempt.
What do users need to do if installation fails? If the installation fails on its first attempt:
Questions or concerns? Please contact the IST Service Desk, email@example.com or ext. 44357.
What is happening? IST is deploying Office 365 ProPlus (desktop) to Academic Support Windows computers.
When is this happening?
Service desk information firstname.lastname@example.org 519-888-4567, ext. 44357
Quest WaterlooWorks Waterloo LEARN
Help & supportOur people Provide website feedback