News archive

Friday, March 22, 2019

Inactive MySharePoint sites to be deleted - March 22

Update (March 22 11:58 a.m.): 
 
  • IST has temporarily disabled the deletion of inactive MySharePoint sites. All deletion requests previously sent to rt-IST-SharePoint@rt.uwaterloo.ca will be stalled. 
  • The email reminders about MySharePoint site deletion have also been disabled.
 
IST will be investigating these options/settings in more detail in the following weeks and additional communications will be sent out as needed. 
 

 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.
 
What is happening? Users may have received an email from sharepoint@uwaterloo.ca about the deletion of their mysharepoint.uwaterloo.ca site. Note: this only affects MySharePoint sites, Office 365 and on premises SharePoint collaboration sites will not be affected.
 
Why is this happening? Users that have not used their MySharePoint site for over 90 days will receive this notification. Reminders will be emailed every day for 28 days before the site is deleted. 
  
Thursday, March 21, 2019

Nexus domain authentication issue* - March 21

UPDATE (March 22): IST has determined that approximately 830 employees were affected by this issue. It is also possible that email delivery to these accounts would not have been possible during the time the employee record was missing.  

*It has been determined that the issue is not with Nexus but with the employee data feed.

Tuesday, March 19, 2019

Connect Outbound Email Route Change - March 26

What is happening? The route for outbound Connect email will be changing to go through Proofpoint servers.
 
When is this happening? The work will take place on March 26th at 8:00 am.
Tuesday, March 19, 2019

Waterloo Content Management System (WCMS) user experience survey

What is happening? Information Systems & Technology’s (IST) Web Development team is working on the next version of the WCMS (in Drupal 8) and is looking for your feedback to help inform prioritization of future development and enhancements.
 
About the survey: The survey should take 2-5 minutes and will be available until Friday, April 5 at 4:00 p.m. Participants will be required to log in with their WatIAM ID and password to access the survey. Participation is voluntary and confidential.
Monday, March 18, 2019

Exchange Server Emergency Maintenance - March 18

What is happening? A single Exchange server (CONNHM04) is being removed from service.
  
When is it happening? Monday, March 18 between 9:00 and 10:00 p.m. The server will be added back into the pool once it has cleared hardware testing later this week.
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