What is happening? IST is planning an internal review of IT Service Management (ITSM) tools and processes that will evaluate whether existing resources could be better leveraged to provide a more robust solution for the ITSM needs of campus.
What is happening? During the winter 2019 exam period (April 10 - April 26 inclusive), IST will host drop-in hours for exam scanning and processing. Clients may continue to book appointments for this service if preferred.