News archive - April 2019

Wednesday, April 3, 2019

Resolved: Wireless network service degraded - April 3

Update: Wireless services have been restored as of 9:40 a.m. 
 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.
Monday, April 1, 2019

Adobe Shockwave Player end-of-life removal - April 3

What is happening? Adobe Shockwave Player is being removed from all academic support computers.
  
When is this happening? Wednesday, April 3 at 11:00 p.m.
 
Why is it happening? Individual customer support for Adobe Shockwave is ending April 9, 2019. The application will no longer be available for download on WindowsOS. Adobe Shockwave for MacOS was discontinued on March 1, 2017.
Monday, April 1, 2019

Resolved: Wireless connectivity issues - April 1

Update (April 1, 9:55 a.m.): The wireless connectivity issue has been resolved. Users should now be able to connect to the wireless network.
 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.
 

 
What is happening? The campus wireless network is experiencing connectivity issues. IST is currently investigating. 
 
What is the impact to users? Users may have issues connecting and authenticating to the wireless network. 
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