News archive - May 2019

Wednesday, May 29, 2019

Resolved: Microsoft Teams limited messaging availability - May 29

Resolved: The issue has been resolved. Users should now be able to start private chats with users they have not previously chatted with.


What is happening? Microsoft Teams currently has limited messaging availability. IST is investigating with the vendor.

What is the impact? Users trying to start a new private chat with users they have not previously initiated a chat with are receiving a 'failed to send' error. 

Monday, May 27, 2019

Resolved: Mailman lists currently unavailable - May 27

Resolved (May 27, 8:30 p.m.): Mailman services have been restored. Users who tried to send an email message using Mailman lists on Monday, May 27 between 8:00 a.m. and 8:30 p.m. will have to re-send the message. 


Update (May 27, 1:38 p.m.): the Mailman system maintenance is expected to take approximately 6 hours. Mailman is still unavailable.


What is happening? An issue is preventing users from accessing their Mailman accounts. Maintenance is currently being performed to fix the issue. In flight email destined to a list will be stored at the 
sender and will resume normal operation when the system is restored.

What is the impact? Users are not able to send or receive emails from Mailman lists. 

Monday, May 27, 2019

Shibboleth server upgrade - May 29

What is happening? The Shibboleth SAML identity provider is being upgraded. 

When is this happening? One of the servers behind ‘idp.uwaterloo.ca’ will be upgraded starting at 10:00 a.m. on Wednesday May 29. Other servers will be upgraded after 48 hours.
Thursday, May 23, 2019

Single sign-on: Save time and work more efficiently

What is it? Single sign-on (SSO) provides a secure method of accessing multiple web-based systems and applications without being required to log into each one. Enter your credentials once and move seamlessly between supported applications.   

Benefits of single sign-on: With single sign-on, users will authenticate once, saving time as they move more securely and efficiently between applications.    

Wednesday, May 22, 2019

Resolved: Wireless networks offline - May 22

Resolved: Wireless services have been restored as of 4:00 p.m. 
 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.
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