News archive - July 2019

Friday, July 12, 2019

Resolved: Wired connectivity issues - July 12

Resolved (July 12, 5:35 p.m.): Wired connectivity issues are now resolved. 
 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.
 

 
What is happening? An issue is impacting wired connectivity in some buildings across campus. The wireless network is not impacted. IST is investigating the issue.
 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.
 
Thursday, July 11, 2019

Resolved: Intermittent connectivity issues - July 11

Resolved: Connectivity issues are now resolved. 
 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.
Wednesday, July 10, 2019

Changes to Media Resources library service - August 1

Update (Aug 1): Instructors and TA’s can now assign or change podium fob access online

What is happening? Information Systems & Technology (IST) will be making changes to the way the Media Resources library service is provisioned. This collection of resources is intended to supplement the University of Waterloo's academic curriculum and research needs.

 
What is the impact? 
IST’s Media Resources office and preview room (in MC 1007/1009) are being closed due to declining usage of these resources. Services will be offered as follows:
 
Media resources
 
  • Physical resources:
    • Approximately 500 media resources used in the past 24 months will continue to be readily available, through sign out from the IST Service Desk located in the Davis Centre (DC) Library.
    • A DVD player and viewing area will be available at the service desk if required by the student.
    • Resources will now be available over the lunch hour, during the evenings and on the weekend (availability will align with DC Service Desk hours).
    • The remaining 9,000+ physical resources, which includes DVD’s not used in the past 24 months, and other media formats (e.g. 16mm and VHS), will be kept in storage, and may be signed out from the IST Service Desk located in the Davis Centre (DC) Library, with 24 hours’ notice. Popularity and/or use of these remaining titles may be reviewed in future.
  • Inter-university loan: inter-university loan of physical resources will continue to be available, with two weeks notice required to obtain materials from other universities.
  • Online resources: Over 20,000 titles will continue to be available for streaming.
  • Copyright licenses: All of the titles owned by the University have a campus-wide license and can continue to be used in a course for instructional purposes. Related questions can be submitted to copyright@uwaterloo.ca.
  • Student Operators: Requests for a student operator can be sent to Marcel David, mdavid@uwaterloo.ca.  
 
Podium fobs
Administration of podium fobs will transition to Instructional Technologies and Media Services (ITMS). The new process will simplify and automate podium fob assignment and access.
  • Obtaining a new fob: Instructors and teaching assistants (TA) can now obtain a podium fob from the IST Service Desk in either the Dana Porter or Davis Centre Libraries.
  • Assigning or changing access: Podium access can be assigned or updated by the instructor/TA via a new website. Link will be shared closer to the launch date (August 1).
  • Lost or stolen fobs: Please report to itms.rf@uwaterloo.ca. A new fob can be obtained from any IST Service Desk. Access can be assigned to the new fob via the online form.
 
When is this happening? These changes will take effect on August 1, 2019.
Thursday, July 4, 2019

Enhancing password security at Waterloo 

Like any organization with a significant Internet presence, the University of Waterloo is facing ongoing cyber security challenges with passwords. To help address these challenges, the Information Security Services team recently conducted a password audit on central campus systems. Owners of accounts with passwords that did not confirm to the University password standards were contacted by the Information Systems & Technology and instructed to update their password in WatIAM.  
 

Restricting use of breached or commonly used passwords 

A recent change to the WatIAM system will now prevent employees from setting a password that has been identified as one of over 520 million breached or commonly used passwords. In addition to the adoption of two-factor authentication, this change will help protect against two growing security risks: 

  • Credential stuffing: The automated injection of breached username/password pairs to gain access to user accounts. 

  • Password spraying: Attempting to gain access to a large number of user accounts using common passwords (made more available by the increase in breaches over the years).  

  •  
  1. 2020 (42)
    1. April (2)
    2. March (13)
    3. February (10)
    4. January (17)
  2. 2019 (124)
    1. December (17)
    2. November (12)
    3. October (11)
    4. September (8)
    5. August (12)
    6. July (9)
    7. June (9)
    8. May (13)
    9. April (8)
    10. March (8)
    11. February (7)
    12. January (10)
  3. 2018 (112)
    1. December (6)
    2. November (7)
    3. October (8)
    4. September (10)
    5. August (9)
    6. July (11)
    7. June (11)
    8. May (12)
    9. April (9)
    10. March (8)
    11. February (5)
    12. January (16)
  4. 2017 (113)
  5. 2016 (136)
  6. 2015 (203)
  7. 2014 (210)
  8. 2013 (95)
  9. 2012 (187)
  10. 2011 (120)
  11. 2010 (114)
  12. 2009 (233)
  13. 2008 (100)
  14. 2007 (2)