Tuesday, December 17, 2019

Technical changes to WatIAM to support Improving Student Name Usage project – Dec 16-20

What is happening? To support the “Improving Student Name Usage” project, changes are being implemented to WatIAM so that a student or employee’s preferred/chosen first name will appear as their first name in WatIAM, and in systems that receive name information from WatIAM. (Note: systems that receive name information from Quest will not be impacted with this implementation.)

When is this happening? Throughout the week of December 16-20, 2019. To ensure minimal impact to campus should issues be identified, the conversion will be completed in the following order: Information Systems & Technology and Registrar’s Office; remaining administrative departments; students; faculty. 

Why is this important to me? 

  • Once this change is made, the familiar name field in WatIAM will become the chosen/preferred first name field for all individuals, regardless of affiliation (e.g. student, employee, retiree) and may impact University employees who have opted to enter a preferred/chosen name in WatIAM at any time in the past.
  • The preferred/chosen name will also be reflected in systems that receive name information from WatIAM. 
  • Once this implementation is complete, the name provided by WatIAM will be the preferred/chosen first name (or, legal/primary name if no preferred/chosen name was selected).

Monday, December 16, 2019

Changes to Email Provisioning in Connect - December 16

What is happening? Some changes to how email accounts are provisioned in Connect are being implemented:

  • All users will be able to change their mail delivery address if the field in WatIAM is blank. 
  • If the mail delivery address contains any value (@edu.uwaterloo.ca, Gmail, Hotmail, etc.), the field will not be updated automatically.  

Changes for employees and graduate students 

  • Connect email accounts will be provisioned automatically when users claim their Workday or Quest record and their mail delivery address in WatIAM is set to 'userid@connect.uwaterloo.ca'. 
    • Note: The mail delivery address for employees will only be filled automatically if the mail delivery address field is blank when they claim their Workday record. 
  • If there is a value in the WatIAM mail delivery address field, users will be able to change the mail delivery address as long as it is not set to @connect.uwaterloo.ca or @edu.uwaterloo.ca
    • Changes for @connect.uwaterloo.ca and @edu.uwaterloo.ca can be requested by submitting an RT. 

Changes for generic accounts

  • Users will need to be sponsored first in Grouper.
    • Request can be made to helpdesk@uwaterloo.ca.
    • Once the user ID has been sponsored in Grouper, the Service Desk will be able to change the mail delivery address in WatIAM to provision the email account.

When is this happening? Monday, December 16. 

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357. 

Friday, December 13, 2019

Changes to Wiki source editor default settings - December 18

What is happening? As part of the next Confluence upgrade, the feature that allows editing of Wiki pages at the source level (HTML editor) will transition to being available by request only in order to enhance user experience.

When is this happening? Wednesday, December 18. 

How do I request access? Please submit an RT to rt-IST-CS-WikiJIRA@rt.uwaterloo.ca

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357. 

Friday, December 13, 2019

Resolved: Campus fax server unavailable - December 13

Resolved (Dec 12, 11:00 a.m.): The campus fax server is now available. Users who sent an outgoing fax during the outage should have received an error message via email. Inbound faxes should have received a 'target number not available' error. 


What is happening? The campus fax server is currently unavailable. IST is investigating. 


Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357. 

Wednesday, December 11, 2019

Decommissioning use of the Central Authentication Service (CAS) - December 16

What is happening? Information Systems & Technology (IST) is leading an initiative to decommission the Central Authentication Service (CAS). As part of this initial work, CAS will be reconfigured to prevent new applications from using the service.
 
Why is this happening? 

  • Our CAS installation is in a deprecated state.
  • CAS is currently available for use by anyone on any website or application; reconfiguring the service will allow IST to prevent unknown or unapproved use of CAS.
  • Active Directory Federation Service (ADFS) is the recommended web-based authentication service and provides single sign-on access to University systems. All applications/websites should use ADFS moving forward.

When is this happening? The reconfiguration of CAS will occur on Monday, December 16 at 2:00 p.m.
 
What is the impact? No impact is expected.

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