News archive - January 2022

Wednesday, January 26, 2022

Hybrid work and technology guidelines for Winter 2022

What is happening? To support University employees who will be working both in the office and remotely during the Winter 2022 term, Information Systems & Technology (IST) has updated the hybrid work and technology guidelines. Read more about the recommended meeting guidelinesinformation on augmenting rooms for hybrid meetings, work equipment guidelines, and secure computing practices. Guidelines may be added throughout the term as necessary. 

Wednesday, January 26, 2022

Test of the University's emergency communication system - Feb 2

What is happening? We will be testing the University’s campus-wide emergency communication system.

When is this happening? Wednesday, February 2 at 11:00 a.m.                                             

What is the impact? Emergency communication channels being tested include:

Tuesday, January 25, 2022

Quest to Oracle Cloud project update

What is happening? Announced in the May 14, 2021 issue of the Daily Bulletin, Quest, the University’s student information system, will move from its current on-premises environment to the Oracle Cloud Infrastructure (OCI) environment. Much has been accomplished since this last update, and the project team is pleased to announce that the project is on track to meet the February 2022 go-live target.

When is this happening? The team will begin the work of migrating the on-premises Quest environment to the OCI environment on Friday, February 25 at 4:00 p.m. This work is expected to be completed by 8:30 a.m. on Monday, February 28.

Tuesday, January 25, 2022

WebEx email to some users asking them to update account information

What is happening? Some WebEx users will receive an email message prompting them to update their WebEx account, however no action is required by end users.

When is this happening? Wednesday, January 26, 2022.

Why is this happening? Occasionally, WebEx needs to synchronize user account information, often capturing updates made in WatIAM that have not yet been reflected in an individual’s WebEx cloud records. This work also updates the student directory information for outgoing and incoming students.

What is the impact? There is no impact to WebEx accounts or scheduled WebEx sessions.

Wednesday, January 12, 2022

IST’s 2021 Annual Report – A year in review

I am pleased to share the work and achievements of Information Systems & Technology in our 2021 Annual Report. The demands and expectations of many IST services continued to increase over the past year as the University community adapted to ongoing changes to work and learning restrictions influenced by COVID-19. The main articles that follow highlight some of the work accomplished to continue to support these distributed, remote environments, as well as enhance the delivery and support of many centrally managed IT services.

  1. 2022 (53)
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