In response to the COVID-19 pandemic, most University employees are now working from home. Finding the most suitable service(s) to replace our in-person meetings, presentations or lectures is integral to continued collaboration and productivity, and the University has several licensed technologies to support this work.
The software itself has had several security vulnerabilities, some revealed last year and some more recently. Every piece of software has security vulnerabilities and Zoom has proven to be no different. It is important to keep all software (including Zoom) patched and up to date.
There have been media reports of the company sharing certain data they collect from meeting participants with third parties. Some of these issues have already been fixed, and others are in the process of being fixed. The company has released a statement saying that they have never sold such information.
Users of the software may be susceptible to having their meetings interrupted by individuals or groups with malicious intent. Advice on preventing this interruption (dubbed “Zoom-bombing”) is below and should be considered and applied to any other online presentation software.
Zoom does not make use of end-to-end encryption. That is to say, while communications between various clients and Zoom are encrypted, those communications are potentially visible to Zoom employees. While this is true of many platforms, it underlines the importance of the service's privacy policies and practices.
What is the impact? Meeting attendees can dial-in to a meeting by phone when they are unable to join via the Teams application or an Internet connected device. The feature will be enabled and available for use within the next 24-48 hours. Once enabled, all employees will receive an email indicating audio conferencing for Microsoft Teams has been enabled and will include dial-in and PIN details.
How do attendees access or use the dial-in number? Attendees will dial-in to the meeting using the toll-free number included in the meeting invite they receive, and then enter the conference ID number when prompted. Both the phone and conference ID numbers are included in the meeting invitation by default when the meeting is booked.
Important: The Teams application should be used whenever possible. If attendees must dial-in to a meeting, please encourage use of the toll-free dial-in number.
Please forward to faculty and students who use Adobe Creative Cloud for course work.
What is happening? As a result of the recent campus closure, students no longer have access to Adobe Creative Cloud in labs and classrooms. Adobe has provided temporary at-home access for impacted students and faculty so that they can continue their work remotely. These temporary licenses are for 'product download only' and will be available until May 31, 2020.
To get access to Creative Cloud Desktop applications on your personal device:
Use your UWaterloo email address to create an Adobe ID. It is recommended you set your Adobe ID password to be something different from your other passwords. If you already have an Adobe ID set up with your UWaterloo email address, you can use your existing Adobe ID
If prompted, select Company or School Account and then enter your password.
From the Creative Cloud website, browse for and download your desired app. Click 'Apps' on the top of the page to view all apps.
What is happening? The University of Waterloo has obtained a site license for MATLAB and Simulink until June 30, 2020.All faculty, researchers, students and staff are eligible to download and install Matlab on their personally-owned computers, university-issued computers, or use Matlab Online in a web browser. Please note that commercial use of MathWorks products is not covered by our Campus-Wide License; if you are using a commercial license, please continue to do so.