News for Current students

Thursday, October 29, 2015

Suspicious computer pop-ups targeting students

What is happening? Many Waterloo students have received a suspicious pop-up on their computers (from Apple or Microsoft) claiming that something on their machine is not working, and are provided with a phone number to call for tech support.

Thursday, February 26, 2015

Students, join the discussion! Student portal consultations March 3 + 12

Student consultation groups

In March, you can join a Student Consultation Group, hosted by the Student Success Office (SSO).

A lot has changed on the student portal since it was initially launched and the SSO wants to hear your feedback. Let the team know how you use the portal and widgets, your thoughts on the user interface, and share ideas for promoting the portal across campus.

As a thank you for participating, $10 will be added to your WatCard and you'll be treated to a pizza lunch during the consultation.

Tuesday, December 23, 2014

RESOLVED: LDAP & Mailservices issues – December 23

What happened? We were experiencing LDAP and Mailservices issues from 9:00 am – 11:00 am

Impact?

  • Mailservices users could not send/receive email.
  • Any services using LDAP.
  • Connect users - email coming from outside of Connect would have suffered delivery delays. Any email sent within Connect or to external recipients would not have been affected.

  • WCMS sites were displaying an error on web forms.

Monday, December 15, 2014

Holiday closures - IT Service Desks

  • Davis Centre IT Service Desk  will be closed December 20 - January 5.
  • Residence IT Service Desk will be closed December 20 - January 4 at 12:30pm.
  • IST Service Desk (CHIP), East Campus 2 – Foyer, plus Media Resources/Podium keys in MC1052 will be closed December 24 - January 5.
  • Audio-Visual equipment loans in MC 1063 will be closed December 24 – Ja

Tuesday, December 9, 2014

Quest unavailable - December 10 from 6:30 am - 9:00 am

What is being done?  Network changes are being made.

Why is this being done? To improve the network and load balancing.

When is it being done? From 6:30am-9:00am EST Wednesday, December 10, 2014.:30am EST Wednesday, December 3, 2014.

What is the impact to Quest users? Quest will be down, and unavailable for these scheduled network changes.

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