Wednesday, November 20, 2019

WatSAFE Desktop Notification tool – Mac client now available

What is happening? The Mac version of the new WatSAFE Desktop Notification tool (announced in August) is now available. 

What do users need to do? Steps for installing the new tool on a Mac machine are listed below or are available in the IST Knowledge Base, https://uwaterloo.teamdynamix.com/TDClient/1804/Portal/KB/ArticleDet?ID=85108

Tuesday, November 12, 2019

Extra! Extra! Read all about IT!

What is happening? Individuals can now subscribe to receive IT service announcements, maintenance/outage details, and other related messages from IST’s Communication team, directly to their inbox. 

About these messages: Communications from IST are generally published in the Daily Bulletin, posted to the IST website and social channels (Twitter and Facebook), and shared via email with faculty and administrative support units through IT support representatives and service desk contacts.  

The topics of these messages vary, but may include IT service updates, planned or unplanned maintenance/outages, IT event and consultation opportunities, and new communication resources (e.g. websites). By subscribing to the ist-news@lists.uwaterloo.ca mailman list, individuals will receive these messages via email; subscribers will not be able to choose the types of messages they wish to receive. 

Please note, this mail list is meant to be a new option for those that are not already subscribed to an IT mailing list (e.g. isthd, admin-support, faccus, etc.).

Subscription options 

What if I have a question about a message I receive? Individuals are encouraged to contact their local IT reps for additional support. Support requests may also be submitted to the IST Service Desk, helpdesk@uwaterloo.ca or ext. 47951. 

Questions or concerns? Please submit to ist-comms@uwaterloo.ca.  

Wednesday, October 30, 2019

git.uwaterloo.ca upgrade – Phase 2, November 18-19

What is happening? The University’s version control system, git.uwaterloo.ca, will undergo the second part of its two-phase upgrade, updating from version 10.8.7 to version 12.1.1. At this time, API version 3 will no longer be supported, and any code still dependent on functionality specific to API version 3 will stop working.

When is this happening? From Monday November 18, 8:00 p.m. to Tuesday November 19, 8:00 a.m., git.uwaterloo.ca will be unavailable during the upgrade window.

Monday, October 28, 2019

Microsoft Windows 7 operating system end-of-life - January 2020

What is happening? Microsoft will be discontinuing all support for the Windows 7 operating system (including Service Pack 1); operating system updates will no longer be available. 

Tuesday, October 22, 2019

Qualtrics Public V2 API deprecation - November 15

What is happening? Qualtrics will be deprecating Public V2 APIs. Qualtrics Public V2 APIs will need to be migrated to Qualtrics Public V3 APIs.
 
When is this happening? Public V2 APIs need to be migrated before November 15, 2019.
 
What do users need to do? 
  • Make sure all applications/services using Qualtrics Public V2 APIs (excluding Website/App Feedback and 360) are migrated to V3, before the deprecation date.
  • Any Public V2 APIs not migrated before November 15 may result in failure to access the Qualtrics XM Platform.
Questions or concerns? Please contact rt-ist-cs-qualtrics@rt.uwaterloo.ca, Qualtrics support site, or Qualtrics XM Community.
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