Please forward to faculty and students who use Adobe Creative Cloud for course work.
What is happening? As a result of the recent campus closure, students no longer have access to Adobe Creative Cloud in labs and classrooms. Adobe has provided temporary at-home access for impacted students and faculty so that they can continue their work remotely. These temporary licenses are for 'product download only' and will be available until May 31, 2020.
To get access to Creative Cloud Desktop applications on your personal device:
Use your UWaterloo email address to create an Adobe ID. It is recommended you set your Adobe ID password to be something different from your other passwords. If you already have an Adobe ID set up with your UWaterloo email address, you can use your existing Adobe ID
If prompted, select Company or School Account and then enter your password.
From the Creative Cloud website, browse for and download your desired app. Click 'Apps' on the top of the page to view all apps.
What is happening? The University of Waterloo has obtained a site license for MATLAB and Simulink until June 30, 2020.All faculty, researchers, students and staff are eligible to download and install Matlab on their personally-owned computers, university-issued computers, or use Matlab Online in a web browser. Please note that commercial use of MathWorks products is not covered by our Campus-Wide License; if you are using a commercial license, please continue to do so.
What is happening? All physical locations of the IST service desks will be closed starting Monday, March 16 at 12 p.m. until further notice. The desks will continue operating remotely and staff can be reached via phone, email or live chat during regular business hours (Monday-Friday 8:30 am - 8:30 pm, Saturday-Sunday 12:30 pm - 8:30 pm).
What is happening?Some users may have experienced issues connecting to external sites, including but not limited to, Office 365, PowerBI, Unit4.A core router was reloaded at 10:15 a.m. to fix the issue. Connectivity has been restored as of 10:30 a.m.