Tuesday, July 16, 2019

IT campus systems to enable 2FA – July 24 

What is happening? Opt-in, two-factor authentication (2FA) is being enabled for campus enterprise systems. Users who have opted-in to 2FA protection for their Connect OWA or Office 365 account will now receive a 2FA prompt when they log in to Quest, Workday, LEARN, Unit4, or Concur. 
 

When is this happening? After 10:00 a.m. on Wednesday, July 24. 
 

What do users need to do? No action is required. 

Tuesday, July 16, 2019

IT campus systems to enable 2FA – July 24

What is happening? Opt-in, two-factor authentication (2FA) is being enabled for campus enterprise systems. Users who have opted-in to 2FA protection for their Connect OWA or Office 365 account will now receive a 2FA prompt when they log into Quest, Workday, LEARN, Unit4, or Concur. 


When is this happening? After 10:00 a.m. on Wednesday, July 24. 
 

What do users need to do? No action is required. 
 

What is the impact? 

  • On the cut-over date, users who have opted-in to 2FA protection will be challenged when they log into Connect OWA, Office 365, Quest, Workday, LEARN, Unit4, or Concur. 

  • Users who want to opt-in to protect their accounts with 2FA can enroll by visiting https://uwaterloo.ca/2fa and clicking the “Get started now” button. 

Tuesday, July 16, 2019

Lynda.com upgrading to LinkedIn Learning – July 29 

What is happening? Lynda.com is upgrading to LinkedIn Learning.  
 

When is this happening? Monday, July 29.  

  • Lynda.com will continue to be available until July 28. 

  • Both Lynda.com and LinkedIn Learning will be unavailable on July 29 as content is migrated.  

Friday, July 12, 2019

Resolved: Wired connectivity issues - July 12

Resolved (July 12, 5:35 p.m.): Wired connectivity issues are now resolved. 
 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.
 

 
What is happening? An issue is impacting wired connectivity in some buildings across campus. The wireless network is not impacted. IST is investigating the issue.
 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.
 
Thursday, July 11, 2019

Resolved: Intermittent connectivity issues - July 11

Resolved: Connectivity issues are now resolved. 
 
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.
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