News for Alumni

Tuesday, September 4, 2018

RESOLVED: Connect/Exchange issues - September 4

Update (as of 3 p.m.):

The databases have been balanced and the CPU usage has returned to normal on both servers. All Exchange activities should be operating normally again.

Thursday, August 23, 2018

Library Course Reserves System users: Password change recommended – August 23

This notice is to highlight a recent computer security issue detected and actioned by the University’s Information Systems and Technology (IST) information security team.

A recent cybersecurity review revealed that the University of Waterloo Library’s Course Reserves System had been recording, to a log file, the WatIAM userid and password of those who had accessed the system. This includes over 1,000 individuals who used the tool in November of 2016, where their user name and passwords were made available on a public web server.

Tuesday, August 21, 2018

RESOLVED: WatIAM issues - August 21

Resolved: WatIAM is now fully functional, we apologize for the inconvenience and thank you for your patience.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Monday, August 20, 2018

RESOLVED: WatIAM unavailable - August 20

Update: As of 4:40pm, WatIAM is back up with full functionality.

We apologize for the inconvenience and thank you for your patience.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357

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