Changes to MATLAB license usage

Wednesday, October 3, 2018

What is happening? Yesterday afternoon (October 2), the MATLAB license server ran out of available keys. During this time, some MATLAB users were unable to obtain a license.

How will this issue be resolved?

  • The idle timeout period has been reduced from 4 hours to 2 hours, which will allow unused licenses to be reclaimed quicker
  • Additional licenses will be purchased

Action required by MATLAB users: Please quit the MATLAB application when not in use.

Questions or concerns? Please contact the IST Service Desk helpdesk@uwaterloo.ca or ext. 44357.

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