Email security alert - June 19

Monday, June 19, 2017

What is happening? The IST security team has been made aware of a phishing attempt on uwaterloo.ca email accounts. If you receive an email that asks you to verify and renew your account i, please do not click on any links or open attachments and delete the email. Contact soc@uwaterloo.ca if you have opened the attachment or followed any links that may have been in the email. IST is investigating to determine a way to prevent further emails from reaching users.

When is this happening? Users began reporting these emails within the last hour.

Reminder: Be cautious of any suspicious email you receive. Under no circumstances should you open or extract unexpected zip files, run any files contained within the attachment, or click on links within the email. Doing so allows the malware access to your machine, which will render it unavailable until fixed. This process can take 1-2 business days.

What should you do if you receive such an email?

  1. Do not open any attachments or click on included links.
  2. Please forward the email to soc@uwaterloo.ca and include email headers.
  3. Delete the original message.

Questions or concerns? Contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

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