Generic accounts missing department drive (R: drive)

Thursday, April 26, 2018

What is happening?  IST has been made aware that some generic accounts are missing their R: drives as a result of the implementation of the new WatIAM system. This has caused issues for users of these accounts in retrieving or saving files.

What is the solution? There are two solutions available to resolve this issue. Please send an email to request@uwaterloo.ca to determine which option works best for your department.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

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