Wednesday, March 27, 2013

Description: Internet issue
Date: (YYYY-MM-DD) 2013-03-27
Start Time: 1:45pm

Impact: internet issues

Comment:
Unknown issue affecting access to some sites like Google. Investigation in progress.

We are aware of a worldwide attack but unsure if related.

Notice Submitted: Wed Mar 27 14:04:48 EDT 2013

Note: If you have any questions or concerns please contact the IST Help Desk at ext: 44357 or helpdesk@uwaterloo.ca

Update on services being affected

  • Access to Waterloo LEARN is experiencing problems.
  • email is queuing up for delivery to google (gmail) and various other destinations (e.g. utoronto.ca, ryerson.ca, ubc.ca, cogeco.ca, golden.net). Some email delivery will be delayed but will be processed when the underlying problem is resolved.

Resolved: 3:15 pm

Service to some off campus sites, including google, gmail, youtube, was down/degraded from 1:45pm to 3:15pm.
Service has been restored by disconnecting the ORION network.
Investigation continues.

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