IST Knowledge Base now available in Confluence Cloud

Thursday, November 5, 2020

What is happening? The IST Knowledge Base has been migrated from Confluence on-prem to Confluence Cloud. The migration was required to integrate the IST Knowledge Base with Jira Service Desk Cloud. 

Where can I access the IST Knowledge Base? The IST Knowledge Base is now available at: https://uwaterloo.atlassian.net/wiki/spaces/ISTKB/

What do website content editors need to do? If you have any links to the on-prem IST Knowledge Base (https://wiki.uwaterloo.ca/display/ISTKB) on your website(s), replace the existing links with new links to the cloud IST Knowledge Base (https://uwaterloo.atlassian.net/wiki/spaces/ISTKB/). Content from the on-prem version of the knowledge base will still be viewable but will no longer be updated; all up-to-date content will be in the cloud version of the knowledge base.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.  

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