IST Service Desk holiday hours
Dana Porter Service Desk
- Closed from December 22, 2019 - January 5, 2020.
- Regular hours will resume on January 6, 2020.
Davis Centre Service Desk
Reduced hours will be in effect December 22, 2019 - December 23, 2019 and January 2, 2020 - January 5, 2020
Mon-Fri: 8:30 a.m. - 4:30 p.m.
Sat-Sun: 12:30 p.m. - 4:30 p.m.
Closed from December 24, 2019 - January 1, 2020.
Regular hours will resume on January 6, 2020.
Village 1 Service Desk
- Closed from December 23, 2019 - January 1, 2020.
- Regular hours will resume on January 2, 2020.
Reporting IST service issues over the holiday break
IST will monitor the service desk phone (519-888-4357) for any messages and will also check for requests (firstname.lastname@example.org) and helpdesk email (email@example.com) over the Christmas break for urgent items that need to be addressed.
Please note only critical requests, such as a network outage, will be handled. Requests, such as password problems, will be processed in the usual manner once the University re-opens on January 2.