NETWORK ALERT - 2008-12-10 - Internet outage

Wednesday, December 10, 2008

Description: Internet outage
Date: (YYYY-MM-DD) 2008-12-10
Time: 2:00 p.m.
Impact: External Internet
Resolution:
Submitted by: sbourque@ist

Comment: Cogent, one of our upstream providers was experiencing routing issues this afternoon. According to status.cogentco.com:

Cogent Network Status/DNS Server Status Description:
Welcome to Cogent Communications’ Network Status Message. At this time Cogent is experiencing routing issues in the Toronto area. We are investigating possible failure on our network and will be placing further updates on this page as available.

Unfortunately, during this issue, University of Waterloo continued to receive valid routes from them which prevented the automatic failover to occur. This is currently under investigation.

Notice submitted: Wednesday December 10 14:37:37 EST 2008

Note: If you have any questions or concerns please contact the Information Systems & Technology (IST) Help Desk at ext: 44357 or isthd@ist.uwaterloo.ca

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