Description: external network degraded
Date: (YYYY-MM-DD) 2011-01-21
Start time: 12:50pm
End time: unknown
Impact: degraded performance
Submitted by: firstname.lastname@example.org
Comment: Waterloo’s external internet service has degraded to 30% of capacity, affecting traffic between Waterloo and offsite. Investigation with ORION is in progress.
Emergency failover to secondary and/or emergency shaping of residence networks may be implemented to restore adequate service.
Notice submitted: Friday January 21 13:27:44 EST 2011
Note: if you have any questions or concerns please contact the Information Systems & Technology Help Desk at ext: 44357 or email@example.com