What is happening? The University of Waterloo provides email and calendar services for staff, faculty, and graduate students. These groups use Connect, which is a Microsoft Exchange-based system managed by IST. Graduate students arriving in January 2018 will have a Connect email account created for them on the Exchange server.
When is this happening? Morning of January 2, 2018 between 8:00 and 11:00 .
What is the impact? After morning of January 2, 2018, your email routing address in WatIAM will be changed to email@example.com and you will need to use your Connect account for email.
How will I access my Connect email account? You can access your mail two ways:
- Online at https://connect.uwaterloo.ca (log in using your WatIAM credentials), or
- Use the Office 2016 app on your computer.
What do you need to do? If you would like to have your mail forwarded to an outside email address, you need to apply the related rule within your Connect account. Instructions are available in the Exchange (Connect) email FAQ.
Additional information about Connect is available on the faculty, staff and graduate student email page.
Questions or concerns? Please contact the IST Service Desk, firstname.lastname@example.org or ext. 44357.