RESOLVED: Issue with WatIAM preventing Tasks from completing

Tuesday, June 12, 2018

RESOLVED: The issue impacting WatIAM Tasks has been resolved and is working as expected. We apologize for the inconvenience.

Persisting issues or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.


What is happening? An issue impacting WatIAM is preventing all Tasks from completing.

What is the impact to users? Human Resource and Centre for Extended Learning records and changes to campus data are not being received or processed by the Identity Management system in a timely manner. IST is currently investigating. We apologize for the inconvenience.

Timeline for issue: Sunday, June 10 to present.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

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