Resolved: Microsoft Teams Unavailable - February 3

Monday, February 3, 2020

Resolved (Feb 4, 9:00 a.m.): Microsoft has confirmed the issue was resolved as of ~5:00 p.m. yesterday.


Update (Feb 3, 3:40 p.m.): Microsoft Teams service has been recovered in most areas however some users may still be experiencing issues.


Resolved (Feb 3, 11:45 a.m.): The issue was identified as an expiring authentication certificate in the Microsoft infrastructure; an updated certificate has been deployed. Please allow up to one hour for updates to be applied to all systems. 

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.


What is happening? Microsoft Teams is currently unavailable. IST is investigating with the vendor. Further communication will be sent out once the issue is resolved.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

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