What is happening? If you are using a Polycom VVX IP Phone, there is a new firmware (v5.6.0) to apply that addresses multiple bug fixes, new features, and increased security. This update will also include an update for the Polycom BtoE software installed on IST managed Windows workstations to version 3.7.
How do I know if I have one? Polycom VVX series phones look like the following:
When is this happening? Thursday, January 25 at 4:30 p.m.
What is the impact? The update will happen automatically on your phone after 15 minutes of inactivity and will take about 10 minutes to complete. This version has been tested on a subset of phones for a few weeks and has not presented any issues.
Questions or concerns? Please contact the IST Service Desk, firstname.lastname@example.org or ext. 44357.