Skype for Business: Polycom VVX firmware update – September 27

Wednesday, September 26, 2018

What is happening? If you are using a Polycom VVX IP Phone, there is new firmware (v5.8.0) to apply that addresses multiple bug fixes, new features, and increased security. This update will also include an update to version 3.8 for the Polycom BtoE software installed on IST managed Windows workstations.

When is this happening? Thursday, September 27 at 4:30 p.m.

What is the impact? The update will automatically begin on your phone after 15 minutes of inactivity and will take approximately 10 minutes to complete. This version has been tested on a subset of phones for a few weeks and has not presented any issues.

How do I know if I have Polycom VVX IP phone?  The Polycom logo will be at the top of the phone, above the screen.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

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