Temporary Access to Adobe Creative Cloud desktop applications

Tuesday, March 24, 2020

Update (May 6):

What is happening? Temporary licenses for Adobe Creative Cloud have been extended to be available until July 6, 2020.

For more information, please see: https://helpx.adobe.com/enterprise/kb/covid-19-education-labs.html.

Questions or concerns? Please contact rt-ist-CSSoftware@rt.uwaterloo.ca.


What is happening? As a result of the recent campus closure, students no longer have access to Adobe Creative Cloud in labs and classrooms. Adobe has provided temporary at-home access for impacted students and faculty so that they can continue their work remotely. These temporary licenses are for 'product download only' and will be available until May 31, 2020.

To get access to Creative Cloud Desktop applications on your personal device: 

  1. Provide your uwaterloo.ca email address to rt-ist-cssoftware@rt.uwaterloo.ca; your uwaterloo.ca email will be used for your Adobe ID. Note: Ensure that the email address used to create your Adobe ID matches the email address provided to request the software. (e.g. if userid@uwaterloo.ca was requested, then friendlyemail@uwaterloo.ca will not work.)
    1. For Faculty of Arts: 
      1. Staff and Faculty have been given access by default. Please use your 8-character userid@uwaterloo.ca email address for your Adobe ID. 
      2. Fine Arts and Stratford students have been given access by default. If assistance is needed contact rt-aco@rt.uwaterloo.ca.

  2. Once your account has been set up, go to: https://creativecloud.adobe.com.
    1. Use your UWaterloo email address to create an Adobe ID. It is recommended you set your Adobe ID password to be something different from your other passwords. If you already have an Adobe ID set up with your UWaterloo email address, you can use your existing Adobe ID
    2. If prompted, select Company or School Account and then enter your password. 
  3. From the Creative Cloud website, browse for and download your desired app. Click 'Apps' on the top of the page to view all apps.

For detailed instructions with screenshots, installation notes, and additional resources, go to: https://wiki.uwaterloo.ca/display/ISTKB/Temporary+Access+to+Adobe+Creative+Cloud+desktop+apps

Questions or concerns? Please contact rt-ist-CSSoftware@rt.uwaterloo.ca.

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