News

Wednesday, December 5, 2018

Microsoft Teams now available!

Microsoft Teams is an app in Office 365 that supports teamwork by providing a central place for tools and resources. With MS Teams, members can meet, chat, manage and share files, and collaborate on documents simultaneously. Teams allows you to customize your work space, keeps your work secure, and provides a convenient platform to do more, together. 

Tuesday, December 4, 2018

Sendit maintenance - December 12

What is happening? Sendit will be temporarily unavailable due to maintenance.

When is this happening?  Wednesday December 12, from 8:00 a.m. to 12:00 p.m.

What is the impact to Sendit users? Users will not be able to login or use the service during the maintenance period.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Tuesday, December 4, 2018

IST Service Desks holiday hours

IST Service Desk holiday hours

Closures:

  • All service desks will be closed from December 22, 2018 to January 1, 2019. 

Re-opening:

Monday, December 3, 2018

PBX outage (Phone outage)

What is happening? The telephone PBX DC (direct current) power plant housed in the Physics building is scheduled to be replaced.

What is the impact? There will be an outage of 50% of phones on campus, including elevator lines. All Police and emergency lines will not be affected.

When is this happening? Friday December 28, from 9:00 a.m. to 5:00 p.m.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Tuesday, November 27, 2018

Human Resources system shutdowns

Due to the transition to Workday in January 2019, there will be a number of system shutdowns during the end of 2018. If you have any questions, contact workday@uwaterloo.ca. Please also note that several HR forms will no longer be available in January as processes will be automated through Workday. Details are available on the forms page.

Thursday, November 22, 2018

Increase in malicious email threats at Waterloo

Information Systems & Technology (IST) has detected an increase in malicious email known as “Imposter email threats” on campus.

Wednesday, November 21, 2018

Quest unavailable - November 28

What is happening?  Quest will be down and unavailable on Wednesday, November 28 2018 from 5:30 - 10:30 a.m. for scheduled maintenance.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Thursday, November 15, 2018

RESOLVED: Qualtrics currently unavailable - November 15

Resolved: This issue has been resolved and Qualtrics is available.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.


What is happening?  Qualtrics is currently unavailable. IST is working with the vendor to resolve this issue. 
 

What is the impact?  Survey owners will not be able to access Qualtrics to edit existing surveys, create new surveys, or access survey results.
 

Tuesday, November 13, 2018

myHRinfo unavailable - November 14

What is happening? myHRinfo will have a planned downtime for an application update.

When is it happening? Wednesday November 14 from 6:30-10:30 a.m.

Monday, November 12, 2018

Exchange server maintenance – November 19-30

What is happening? Exchange servers are being removed from service for maintenance/updates. Individual servers will be taken out of service between 9:00 and 10:00 p.m. each night throughout the maintenance period. 

When is it happening? Monday, November 19 to Friday, November 30 between 9:00 and 10:00 p.m. each night.

Why is it happening? To keep the software current with vendor-provided updates.

  1. 2018 (110)
    1. December (4)
    2. November (7)
    3. October (8)
    4. September (10)
    5. August (9)
    6. July (11)
    7. June (11)
    8. May (12)
    9. April (9)
    10. March (8)
    11. February (5)
    12. January (16)
  2. 2017 (113)
    1. December (11)
    2. November (11)
    3. October (9)
    4. September (8)
    5. August (6)
    6. July (6)
    7. June (16)
    8. May (10)
    9. April (7)
    10. March (7)
    11. February (13)
    12. January (9)
  3. 2016 (136)
    1. December (12)
    2. November (12)
    3. October (18)
    4. September (15)
    5. August (9)
    6. July (11)
    7. June (8)
    8. May (11)
    9. April (10)
    10. March (12)
    11. February (8)
    12. January (10)
  4. 2015 (203)
  5. 2014 (210)
  6. 2013 (95)
  7. 2012 (187)
  8. 2011 (120)
  9. 2010 (114)
  10. 2009 (233)
  11. 2008 (100)
  12. 2007 (2)