UPDATE: VM-Based Virtual Desktop Infrastructure (VDI) upgrade and outage – January 12-15

Tuesday, January 9, 2018

UPDATE: Due to the limitations of old virtual machines (VMs) they must be rebuilt to meet the new standards which will require the maintenance window to be extended. The maintenance will now continue until Friday, January 19 at 5:00 p.m.

Important note: For those using personal VDIs, if it is necessary that your workstation remain online during the maintenance window or if you absolutely need to keep your old VM, please contact  Hong Zheng, h2zheng@uwaterloo.ca.


What is happening? VM-Based Virtual Desktop Infrastructure (VDI) will be upgraded to the 2016 level.

When is this happening? Friday, January 12 from 8:00 a.m. until 5:00 p.m. on Monday, January 15.

What is the impact? Personal VDIs will not be available during the maintenance window. This upgrade does not affect the session-based VDI environment such as  SPSS, SAS, Quest 3 and Housing Apps VDI environments.

Important note: For those using personal VDIs, if it is necessary that your workstation remain online during the maintenance windows, please contact  Hong Zheng, h2zheng@uwaterloo.ca.

Additional resources:

  • https://uwaterloo.ca/information-systems-technology/services/virtual-desktop-infrastructure-vdi

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.

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