WatIAM unavailable March 9-13 for system upgrade

Friday, February 2, 2018

What is happening? The identity management system known as WatIAM will be replaced. This foundational work is part of a multi-year program to update campus identity and access management services. 

When is it happening? Starting Friday, March 9 at 4:30 p.m. until Tuesday, March 13 at 8:00 a.m.

What is the impact? The WatIAM system will be down and unavailable to clients during the upgrade process. Note: Authentication services will remain available.

After the upgrade: While most end-users will not see a significant change, the introduction of SailPoint IIQ technology will bring considerable changes for WatIAM administrators. 

Training required: WatIAM administrators will be required to complete training for the updated system. An email with training course registration details will be sent directly to administrators on file. If you or a member or your team does not receive an email, but feel they should have WatIAM administrator access, please contact Peggy Day, peggy.day@uwaterloo.ca

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357. 

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