News

Tuesday, August 15, 2017

NetApp storage maintenance – August 19

What is happening? Netapp storage maintenance will be performed to apply a vendor update. This work will impact all clients using a

file* share.

When is this happening? Saturday, August 19 between 8:30 a.m. and 2:30 p.m.

What is the impact? During the maintenance window there will be several 1-5 minute interruptions in service. This work will affect all clients (faculty, staff and students) using a file* share, including:

Thursday, August 10, 2017

WCMS upgrade to v2.5.0 – August 10

What is happening? All WCMS responsive “FDSU”, single page, conference and publication sites are being upgraded to WCMS 2.5.0. This release does not affect non-responsive or UWaterloo Scholar sites.

When is this happening?

Pilot sites will be updated on Thursday, August 10 from 7:00 p.m. until 7:00 a.m. on Friday, August 11.

Production sites will be updated during the following windows:

Thursday, August 10, 2017

Microsoft Office 365 authentication services server maintenance (ADFS server) – August 14

What is happening? A new tenant is being added to the Active Directory Federation Services (ADFS) server which may cause authentication issues for users logging into the Office 365 portal.

When is this happening? Monday, August 14 from 7:00 to 8:00 a.m.

Thursday, August 3, 2017

uPrint upgrade - August 24

What is happening? The uPrint service will be upgraded.

Why is this happening? PaperCut v.17.2 is required to work with the new Xerox AltaLink public MFD’s which will allow users to release print jobs at any of the public Xerox AltaLink MFD’s in addition to copying and scanning.

When is this happening? Thursday August 24

Monday, July 24, 2017

COMPLETE: WCMS production sites database migration – July 24

COMPLETE: The migration of all WCMS production (live) sites to the new database structure has been completed ahead of the initially projected timeline.

Questions or concerns? Please submit to rt-ist-wcms@rt.uwaterloo.ca or contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.

Thursday, July 13, 2017

Exchange mail flow change – July 17

What is happening? Changes are being made to email flow to allow email to go directly from ProofPoint to the 2016 Exchange environment. Email had previously flowed from ProofPoint to the 2010 Exchange environment before going to the 2016 Exchange environment.

When is this happening? Monday, July 17, 11:00 a.m.

Tuesday, July 11, 2017

RESOLVED: Mailservices issue - July 11

RESOLVED: The issue with mailservices has been resolved as of 4:45 p.m. Emails sent during this timeframe were queued and are now being delivered. No emails were lost.

Persisting issues or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.

Tuesday, July 11, 2017

UPDATE: Skype for Business maintenance – July 13

UPDATE: Due to a setting issue, the below maintenance was not completed yesterday. The issue has been resolved with the vendor and the maintenance has been rescheduled.

When is this happening? Tuesday, July 18 at 7:00 a.m.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Tuesday, July 11, 2017

SharePoint maintenance July 19

What is happening? As part of the regular maintenance of IST services, updates will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

When is this happening? Wednesday, July 19 from 10:00 p.m. to 2:00 a.m. on Thursday, July 20.

Friday, July 7, 2017

WCMS file storage migration – July 7

What is happening? The storage for uploaded files for the WCMS is being migrated.

When is this happening? Friday, July 7 between 6:00 p.m. and midnight.

What is the impact? Site availability will not be impacted. There may be a brief window where uploaded files and images are unavailable (estimated at 3 seconds). Although uploading should not be affected, for maximum safety we do suggest you refrain from uploading files and images during the migration window.

  1. 2017 (72)
    1. August (4)
    2. July (6)
    3. June (16)
    4. May (10)
    5. April (7)
    6. March (7)
    7. February (13)
    8. January (9)
  2. 2016 (137)
    1. December (13)
    2. November (12)
    3. October (18)
    4. September (15)
    5. August (9)
    6. July (11)
    7. June (8)
    8. May (11)
    9. April (10)
    10. March (12)
    11. February (8)
    12. January (10)
  3. 2015 (203)
    1. December (6)
    2. November (12)
    3. October (11)
    4. September (14)
    5. August (15)
    6. July (23)
    7. June (17)
    8. May (19)
    9. April (27)
    10. March (15)
    11. February (26)
    12. January (18)
  4. 2014 (212)
  5. 2013 (95)
  6. 2012 (187)
  7. 2011 (120)
  8. 2010 (114)
  9. 2009 (234)
  10. 2008 (102)
  11. 2007 (2)