B
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Protection against data loss or corruption.
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Efficiently sending email to large numbers of recipients.
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For your large-scale storage needs.
C
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Purchasing and deploying computing hardware in IST machine rooms.
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Arrange conference calls with participants from around the world.
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Wiki software supporting group collaboration with many useful plugins.
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Expert guidance to help your projects.
D
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Structuring your data for querying and reporting.
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Scheduled renewal and refresh of University-owned workstations.
-
Custom development services provided by IST.
-
Managing domain names and IP addresses for computers on the campus network.
E
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Central e-commerce solution (built on Shopify).
-
Wireless access on campus.
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IST will design and install electronic access infrastructure to meet the security needs of the space.
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Maintaining classroom technology to help you teach.
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Helping you prepare your e-thesis.
-
An email security gateway product used to detect Spam and other email threats.
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Protecting your computer against threats and viruses.
-
Equipment and setup for events.
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Helping you process exams and survey results.
F
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Faculty, staff, and graduate student email and calendar.
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For electronic and traditional faxing.
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Transfer files from one person to another using a web interface.
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Determining the cause and providing resolution for IT security compromises.
G
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Access definition tool
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Sponsored wireless access for University of Waterloo guests.
H
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Providing reliable databases for your use.
-
Providing managed server environments to host your applications and services.
I
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Business application development and support.
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Connecting the University with the world.
-
Installation of intrusion detection systems, including motion sensors, glass breaks, vibration senors, door contacts and keypads.
-
Soliciting IT ideas and needs and assessing them for feasibility.
-
Helping you in-person or online with a variety of computing tasks and problems.
-
The IST Webstore provides access to site-licensed software funded through cost recovery. Access to software requires a valid internal account number.
-
Fully-featured Windows workstation management service.
-
IT training courses with an general focus.
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IT seminars - all staff are welcome.
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Lending you presentation technology.
J
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An issue tracking software that provides bug tracking, issue tracking, and project management functions.
L
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Full-disk encryption of your University-owned laptop.
-
LDAP directory information about UWaterloo members.
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Thousands of free online courses for your use.
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Analysing log traffic to detect and correct anomalies.
M
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Helping you with Mac products.
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Creating professional media content for instructional and media needs.
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Instructional media to assist your teaching efforts.
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A cloud-based service for faculty, staff, graduate, and undergraduate students.
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A secure video sharing service.
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A secure enterprise messaging system.
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Ordering a University-purchased mobile device.
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Configuring and troubleshooting your mobile device for use on-campus.
N
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Replicate your critical NetApp data.
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Helping to prevent malicious users from accessing your computers.
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Windows domain management and directory services.
O
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Providing easy access to institutional data to write your own applications.
-
Helping IT administrators manage network segments.
P
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Learn to identify and avoid falling for phishing scams.
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Delivering relevant, up-to-date information to students.
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Creating technology-enabled spaces.
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Helping you meet your printing needs.
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Helping you achieve your goals through the skilled application of program management principles.
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Rooms and equipment to help your projects.
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Helping assess the health of your projects and programs.
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Helping you achieve your goals through the skilled application of project management principles.
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Helping grow and strengthen your project management knowledge.
Q
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Provided by means of Qualtrics Insight Platform - a powerful enterprise-class survey system.
R
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A web server that only serves redirects. This is used to provide redirects for entire web hosts and domains that are no longer in use for serving...
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Your gateway to receiving IST support.
S
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Obtain digital scans of physical documents.
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Assess various elements of your IT security posture.
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Helping your applications become highly-available and reliable.
-
Microsoft Sharepoint collaboration environment.
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IT training courses with an academic focus.
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Instant messaging, desktop sharing, conferencing, Voice over IP (VoIP) and video calling.
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Licenced applications for purchase and download by faculty and staff.
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Licensed applications for purchase and download by students.
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A secure, centralized repository for public keys used for Secure Shell authentication.
-
Installation of ethernet or fibre optic cabling.
-
Undergraduate and graduate student email provided by Microsoft 365.
-
Short-term laptop loans for students.
-
In-classroom electronic polling system.
T
-
Teams live events is an extension of Teams meetings, enabling users to broadcast video and meeting content to a large online audience.
-
Providing your department telecommunications billing reports.
-
Personnel and departmental directories.
-
Managing a variety of telephone activities.
-
Detecting text matching and helping identify plagiarism.
-
Detecting text matching and helping identify plagiarism.
-
Public-key cryptography securing data transmission and communications.
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Booking computer labs that help to facilitate learning and growth.
-
Two-factor authentication (2FA) provides better protection against hackers stealing your password.
U
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Personal websites for Waterloo faculty and researchers.
V
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Helping you manage and track code in your development projects.
-
See and hear your colleagues over a video link.
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With consultation and approval from the Special Constable Service, IST will design and install cameras for the purpose of video surveillance.
-
Obtain a virtualized desktop environment for testing purposes.
-
Connect securely to the Waterloo network from a remote location.
-
Helping you identify and resolve vulnerabilities on your computing systems.
W
-
The Waterloo Content Management System (WCMS) is the centrally supported website creation and maintenance tool at the University.
-
Provided by the WCMS team in IST - WCMS Web Forms are secure, on-campus forms included with your WCMS website.
-
UWaterloo's primary online learning environment.
-
Store, sort, and share digital image files.
-
University identity management service.
-
Campus emergency preparedness and personal safety app.
-
Helping to ensure your web content is accessible to all visitors.
-
Collaborate over the web using Adobe Connect or Cisco WebEx.
-
Information to help you create/maintain your website.
-
Web voting is used for official University online voting only. It provides counting and access control for online votes.
-
Active Directory Federation Service (ADFS) is the recommended web-based central authentication service.
-
A Microsoft Azure-based system for virtualizing operating systems, providing virtualized desktops and applications in the cloud.
-
The wired network that spans the University.
-
The wireless network that spans the University.
Z
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Zoom provides videotelephony and online chat services through a cloud-based peer-to-peer software platform and is used for teleconferencing,...
