Desktop and Portable Computing

Network Access

• Eduroam

  Wireless access on-campus.

• Virtual Private Network (VPN)

  Connect securely to the Waterloo network from a remote location.

• Net-ID

  Sponsored wireless access for UWaterloo guests.

Workstation Support

• Desktop rollover program

  Scheduled renewal and refresh of University-owned workstations.

• IST-managed workstations

  Fully-featured Windows workstation management service.

• Laptop encryption

  Full-disk encryption of your University-owned laptop.

• Mac support services

  Helping you with Mac products.

• Virtual Desktop Infrastructure (VDI)

  Obtain a virtualized desktop environment for testing purposes.

Mobile Device Support

• Mobile device support

  Configuring and troubleshooting your mobile device for use on-campus.

Printing

• Printing

  Helping you meet your printing needs.

Software

• Software for students

  Licensed applications for purchase and download by students.

• Software for faculty and staff

  Licensed applications for purchase and download by faculty and staff.

• IST Webstore

  The IST Webstore provides access to site-licensed software funded through cost recovery. Access to software requires a valid internal account number.